Elderly woman left for an hour while paramedics sit unused

Harwich and Manningtree Standard: Elderly woman left for an hour while paramedics sit unused Elderly woman left for an hour while paramedics sit unused

A FURIOUS neighbour has hit out at the ambulance service after an elderly lady was left at the bottom of the stairs for more than an hour despite first aid crews sitting unused just minutes away.

Linda Hanton from Mayes Lane in Little Oakley found her 89-year-old neighbour collapsed.

“We live ten minutes walk from the ambulance station in Clayton Road, Dovercourt but it was more than an hour before they came.”

Ambulance bosses have apologised for the delay in sending an ambulance.

Dr Anthony Marsh, chief executive of the East of England Ambulance Service, said: “We incorrectly coded the call and should have sent an ambulance straight away to the patient.
“When the nurse spoke to the caller it was clear that an ambulance was required and one was immediately dispatched, arriving two minutes after being sent.”

 

Comments (3)

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10:49am Sat 25 Jan 14

cynicalsubber says...

Incorrectly coded... My mother in law was taken ill recently, and although she lives in Dedham, the paramedic came from Harwich! I don't want to knock the NHS, because I suspect the coalition is looking for any excuse to privatise further, but that said, these sort of stories raIse major suspicions...
Incorrectly coded... My mother in law was taken ill recently, and although she lives in Dedham, the paramedic came from Harwich! I don't want to knock the NHS, because I suspect the coalition is looking for any excuse to privatise further, but that said, these sort of stories raIse major suspicions... cynicalsubber
  • Score: 0

11:02am Sat 25 Jan 14

Ontheball says...

Nothng changes with this shambolic ambulance service.
Nothng changes with this shambolic ambulance service. Ontheball
  • Score: 0

4:46pm Tue 28 Jan 14

Arthur Fonzarelli says...

I contacted the emergency services a fortnight ago and a paramedic turned up whilst I was still on the phone.
I contacted the emergency services a fortnight ago and a paramedic turned up whilst I was still on the phone. Arthur Fonzarelli
  • Score: 0

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