A FRUSTRATED resident has called on a bus company to re-check their routes after he claims drivers have missed his stop on multiple occasions.

Wayne Tearle, 42, of Una Road, Harwich, and his fiancé Sarah Bull, 39, from Clacton, both do not drive and rely on public transport to travel to see each other.

They aim to use the 102 First Essex bus which is timetabled to arrive at Una Road at 7.14pm or 10.29pm to take them to Clacton, however Mr Tearle said it has not shown up on five occasions.

Mr Tearle, who works as a health care assistant, said he and his fiancé have waited hours at the bus stop and without it arriving.

He said: " I have spoken to another local resident about the problem and she told me that she has also waited for hours and there were no buses that came for her either.

"I think that drivers may not have been given the correct bus routes as there are so many throughout Harwich, Colchester and Clacton, but they should re-check that routes given to them so they match the time table placed in Una Road."

Mr Tearle said that when the bus at Una Road has not arrived they have had to walk to use Harwich International train station which is a more expensive option.

He said: "I would like First Essex to make sure it looks into its bus timetables so they know their route so that drivers do not miss stops that are listed because people rely on public transport and expect busses to arrive for them.

"Part of the problem might be that there are too many drivers with different routes and the company alternates drivers which is why the stop is getting missed."

Spokesperson for First Essex said: "It is difficult to provide any reasoning as to why the bus has allegedly not served the bus stop on Una Road.

“We can however confirm that the route does change in the evenings and at weekends to adhere to a county council contract and Parkeston is included in the route taken by the 102 service.

"To eliminate any doubt going forward, we will ensure our drivers receive further communication about the change in route to remind them to observe the stop on Una Road.

“If Mr Tearle requires any further clarification, he can contact us directly and we will do everything we can to resolve any issues he has with the service he wishes to use”.